Frequently Asked Questions

Most websites take between 8–12 weeks. This depends on how quickly the design phase is approved and how soon we receive your content (text, photos, branding, etc.).

Payments are made via bank transfer. We use a simple milestone structure: 25% on signup, 25% after the design is approved, 25% after the build is completed, and the final 25% when the website launches.

No — never. Every website we create is fully bespoke and designed around your business, your branding, and your goals.

Yes. Every package includes ongoing maintenance, so your website stays up to date as your business evolves. We keep things running smoothly and can make small updates when needed.

Yes — absolutely. An SSL certificate protects your visitors, improves trust, and is essential for ranking well on Google. All our websites include SSL as standard.

No problem at all. We can transfer or connect your existing domain to your new website. Because we provide fully hosted solutions, we also handle ongoing management and renewals for you.

Each package includes a monthly fee for maintenance, hosting, backups and support. You can view our plans here: Website Packages. Larger redesigns or structural changes may require additional project-based quotes.

Yes. Every website we build is SEO-friendly, fully indexed with Google, and structured for strong visibility from launch.

We host all websites through SiteGround, a reliable and secure UK-based hosting provider.

No — everything is designed, built and supported right here in the UK.

Unfortunately no. We don’t make changes to websites built elsewhere, including DIY builders or CMS platforms like WordPress. Because we hand-code everything ourselves, we can only support websites entirely built by us for quality and liability reasons.

Yes — and we encourage it. Your own photos help make your website unique, personal, and authentic to your business.

Yes. We design, build and maintain your website — but you always own it outright.

No website can ever be 100% immune, but we build every site using clean, secure code and host it on reliable UK servers. We also keep full backups so your site can be quickly restored if anything ever happens.